COVID-19 Testing Information

Last Updated: 1/5/2021

 

CityMD is currently offering three forms of COVID-19 testing at all locations.

-Rapid Test
-PCR Test
-Serum Antibody IgG (Blood Test)

Please read below FAQ for more information regarding these COVID-19 tests offered at CityMD.

 

What do these COVID-19 tests detect?

Rapid Test and PCR Test: This test will detect if you are actively infected with the COVID-19 virus.  


Serum Antibody IgG (Blood Test): This test will detect if you have had prior exposure to or infection with COVID-19 and have built antibodies for the virus. For most viral illnesses, a positive antibody means prior exposure to a virus and possible immunity to future infection. As COVID-19 is a novel (new) infection, it is unclear if a positive antibody offers immunity. CityMD recommends universal precautions (Hand washing, social distancing and masks when appropriate).

 

How are these tests administered?

Rapid Test: Administered via a nasal swab.

PCR Test: Administered via a nasal swab. 

Serum Antibody IgG (Blood Test): Administered via a blood sample.

 

Will I have to wait in line to receive a COVID-19 test? 

Currently, COVID-19 testing is on a first come-first serve basis. Due to extreme testing demand and employee/patient safety protocols, all CityMD locations are experiencing increased wait times.

 

To help eliminate patients waiting in physical lines outside of CityMD locations, we have implemented a virtual line system at all CityMD locations. To learn more about the CityMD virtual line, please click here

 

How long are the wait times to receive a COVID-19 test? 

-At most CityMD locations, lines begin to form prior to opening, sometimes beginning between 5:00am - 6:00am and increase throughout the day. 

 

-The largest factor that will determine your wait time is the current COVID-19 testing demand at your location. Currently, allCityMD locations are experiencing average wait times of1-3 hours, but can be longer depending on specific location COVID-19 testing demand.  

 

-IMPORTANT: For the health and safety of our staff, a location may cut off the line prior to the closing time listed on our website or Google Business Page. Once the line is cut off, we will not be able to add any new patients to the line, but will attempt to see everyone in line at that point. 

 

In extreme cases, the number of people waiting in line will exceed our daily capacity shortly after opening. In this event, a location may cut off the line at that time. 

How long will it take to receive my results and how do I view them? 

Rapid Test: You should expect to receive your results within approximately 15 minutes. Your results will be provided via email and come from noreply@citymd.net email address. If you do not receive an email in your inbox, please be sure to check your spam or junk folder.


PCR Test: The average turnaround time for PCR (Nasal Swab) lab results is currently 5-7 days, but can take longer depending on lab partner and other factors. Your results can be viewed via your CityMD Patient Portal Account. Once you are in your CityMD Patient Portal Account, please check your "lab reports" or "visit summary" for your results. You will receive a text message or email with a link to our portal.

 

Serum Antibody IgG (Blood Test): Please allow 3-5 days to receive your results. Your results can be viewed via your CityMD Patient Portal account. Once you are in your CityMD Patient Portal Account, please check your “lab reports” or “visit summary” for your results. You will receive a text message or email with a link to our portal.

 


See below links for information on how to understand your COVID-19 test results.

- PCR Test Results
- PCR Test Results (en español)
- Serum Antibody IgG (Blood Test) Results
- Serum Antibody IgG (Blood Test) Results (en español)


What platform do you use for testing?

All Serology (Antibody) and Molecular/PCR tests are sent to our commercial lab partners.


For serology, our lab partners use the Abbott Architect platform or the Siemens platform, both of which have FDA Emergency Use Authorization.


For PCR, our national lab partners use the Roche Cobas or PANTHER Hologic platform, which also has FDA Emergency Use Authorization.

 

For Rapid Testing, we use BD Veritor and Quidell Sophia 2. Both platforms have FDA Emergency Use authorization.

What locations can I visit for these COVID-19 tests?    

You can visit all CityMD locations for these tests. Click here to find a CityMD near you. 

How much do each of these tests cost? 

Per the CARES Act, CityMD is not collecting copayments for COVID-19 related visits. CityMD does not bill for lab testing and inquiries regarding lab bills should discussed directly with the lab partner.


If you have specific concerns, you may want to call your insurance provider ahead of your visit to confirm they will cover the cost of your CityMD visit and test.


What precautions do I take based on my results of these tests?

Rapid Test

 

Negative

-Asymptomatic: Continue to exercise universal precautions such as social distancing, quarantining, frequent hand washing, wearing of a mask or face cloth in public, and other CDC guideline recommendations.

 

-Symptomatic: A confirmatory PCR test will be sent to an outside lab to ensure result accuracy. You should quarantine at home until your PCR result is available.

 

Positive

-Asymptomatic: You are recommended to isolate for 10 days from the day of the test. You may end your isolation period after 10 days assuming you either remain symptom free or any symptoms you develop are significantly improved AND you have not had a fever for 24 hours (without using fever reducing medications like acetaminophen or ibuprofen).

 

-Symptomatic: You are recommended to self-quarantine for 10 days from onset of symptoms. After 10 days, you may return to work provided your respiratory symptoms (ie cough, runny nose) are improving AND you are fever-free for 24 hours (without using fever reducing medications like acetaminophen or ibuprofen).

 

PCR Test

Negative: Continue to exercise universal precautions such as social distancing, quarantining, frequent hand washing, wearing of a mask or face cloth in public, and other CDC guideline recommendations.


Positive: You are recommended to self-quarantine for 10 days from onset of symptoms. After 10 days, you may return to work provided your respiratory symptoms (ie cough, runny nose) are improving AND you are fever-free for 24 hours (without using fever reducing medications like acetaminophen or ibuprofen).

 

Serum Antibody IgG (Blood Test)

Regardless of your results, you should continue to exercise universal precautions such as social distancing, quarantining, frequent hand washing, wearing of a mask or face cloth in public, and other CDC guideline recommendations. Remember, COVID-19 is a new infection, and it is unclear if a positive antibody definitively offers immunity.

 

Disclaimer: 

All COVID test results are sent to the DOH. The DOH may contact you and modify the above recommendations based on their findings. If so, DOH guidance will supersede the above CityMD recommendations.