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CITYMD gives you immediate access to a licensed medical provider 24/7 with just a click on your smartphone, tablet or computer. Experience the high quality care that CITYMD provides through a one-on-one connection with our highly trained providers.
Aetna, Affinity Essentials, Affinity Health Plan, AmeriHealth, Cigna, CityMD Employee Plan, Emblem (HIP/GHI), Empire BCBS, Healthfirst, Horizon BCBS, Metroplus, Oxford, QualCare, United Healthcare.
All you need for a virtual visit is a smartphone, tablet or computer. Your device will be automatically tested before your visit to ensure it has adequate capabilities.
If you do not see your insurance listed in our drop-down menu when registering, please be prepared to pay for your virtual urgent care visit with a credit card. However, depending on your insurance plan, you may still be able to submit a claim to your insurance and be reimbursed for this service. Please check with your insurance carrier. We also accept all Flexible Spending Account (FSA) and Health Spending Account (HSA) cards.
You can use this service 24/7, 365 days a year.
You will receive care from a CITYMD physician or a licensed CITYMD nurse practitioner or physician assistant. In addition, you have the option of selecting a non-CITYMD physician when a CITYMD provider is not available.
CITYMD's Aftercare team will ensure that you have the right information for any follow-up care necessary after your virtual visit or if you need to be seen immediately in-person.
Yes, our providers can provide a prescription in accordance with federal and state laws and when medically appropriate. Like an in-person visit, the prescription will be sent to your preferred pharmacy.
Yes. Children, under the age of 18, may be easily added to your virtual care account.
Yes. If you need language or ASL interpreter services, please reach out to Aftercare at 1-844-824-8963.