Virtual care
Now you can get quality medical care—in the comfort of your own home.
Desktop users can access Virtual Care via our web app.
Access virtual care 24/7 with Summit + CityMD.
Download the Summit + CityMD App for immediate access to a licensed medical provider 24/7 on your smartphone, tablet, or laptop/computer. Experience the high-quality care that CityMD provides through a one-on-one connection with our highly trained providers.
Getting started
- Download the Summit + CityMD App on iOS or Android. Click here to visit via desktop
- Create your Summit + CityMD account
- Begin your virtual visit
CityMD virtual care in-network health plans.
Aetna, Affinity Essentials, Affinity Health Plan, AmeriHealth, Cigna, Summit Health Employee Plan, Emblem (HIP/GHI), Empire BCBS, Healthfirst, Horizon BCBS, Metroplus, Oxford, QualCare, United Healthcare.
Commonly treated symptoms.
- Acid Reflux
- Acne
- Allergies
- Asthma
- Back Pain
- Cold & Flu
- Constipation
- Cough
- Diarrhea
- Ear Ache
- Fever
- Headache / Migraine
- Muscle / Joint Pain
- Nausea / Vomiting / Stomach Upset
- Pink / Red Eye
- Rash
- Runny Nose
- Sinus Infection
- Skin Conditions
- Sore Throat / Laryngitis
- Upper Respiratory Infection
- Urinary Tract Infection (UTI)
- Yeast Infection
Virtual care FAQs.
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You’ll need a tablet, laptop/computer, or mobile device with a good internet connection, camera and microphone. We also encourage testing your setup in advance of your virtual visit.
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Depending on your insurance plan, you may be able to submit a claim to your insurance and be reimbursed for this service. If you do not see your insurance listed in our drop-down menu when registering, please check with your insurance carrier. We also accept all Flexible Spending Account (FSA) and Health Spending Account (HSA) cards.
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You can use this service 24/7, 365 days a year.
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You will receive care from a CityMD physician or a licensed CityMD nurse practitioner or physician assistant. In addition, you have the option of selecting a non-CityMD physician when a CityMD provider is not available.
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CityMD's Aftercare team will ensure that you have the right information for any follow-up care necessary after your virtual visit or if you need to be seen immediately in-person.
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Yes, our providers can provide a prescription in accordance with federal and state laws and when medically appropriate. Like an in-person visit, the prescription will be sent to your preferred pharmacy.
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Anyone 18 or older who creates an account in the Summit + CityMD app can initiate a virtual urgent care visit. Only the account holder can receive virtual urgent care. Minors, dependents, guests and individuals without their own account are not eligible to receive virtual urgent care.
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Yes. If you need language or ASL interpreter services, please reach out to Aftercare at 1.855.624.8963.