A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information.
CityMD Patient portal allows you to view, download, and print your test results.
You will need to register your email with CityMD and become web-enabled to gain access to your patient portal. Contact our Aftercare Department at 855-624-8963, and please dial "1" from the menu options.
Please visit Patient Portal (athenahealth.com) to reset your password or call our Aftercare Department.
Currently you are unable to communicate with CityMD staff through our portal, for any additional questions please call our Aftercare Department.
Currently we do not accept any payments through our patient portal but you can pay online at View and Pay Bill (citymd.com) or for any billing related questions call 516-453-5640 (Mon-Fri 9am to 5pm).
To learn how to reset your password please click here.
You can contact us through email (firstname.lastname@example.org) or by calling us.
Billing Inquiries: 516-453-5640 (Mon-Fri 9am to 5pm)
Medical Records: 516-453-0180 (Mon-Fri 9am to 5pm)
Aftercare Department: 855-624-8963 (Mon-Fri 8am to 11pm) or (Sat-Sun 9am to 8pm)
Lab results are delivered to your patient portal account. Log in or register online. Please wait at least seven to ten days after your visit to view your lab results online.
In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record.
If you have been authorized to view the lab test results of other family members, you will need to register each team member individually for the portal linked to a unique email address.
Your test results will be posted to your portal account within two to seven days from the date of your visit. Depending on the complexity of the tests, results may take several days to complete the test.
Contact our Aftercare Department for additional help at 855-624-8963, and please dial "1" from the menu options.