CityMD’s Occupational Medicine support teams are dedicated to ensuring employers make the most of their experience working with CityMD. Our goal is to keep employees healthy in the workplace and provide them with the quality of care they need when injured for a rapid return to work.
Your dedicated Account Manager is your liaison to all of CityMD, service as your immediate resource for support relating to your Occupational Medicine account.
Our Customer Service team provides access to employee results, troubleshoots issues, and addresses daily account questions.
Our Case Review team provides access to work status reports, addresses medical questions, and serves as a clinical point of contact.
Our Billing Teams accept claim information, process payments, and address any billing questions.